Cancellation Policy

  • Before Shipment: You can cancel your order before it is shipped. Please contact our customer support team as soon as possible.
  • After Shipment: Once your order has been shipped, it cannot be canceled.

Return Policy

We understand that sometimes things don’t work out. If you’re not completely satisfied with your purchase, we’re here to help.

To be eligible for a return, your item must be:

  • In the original condition
  • Unworn, undamaged, and unwashed
  • In the original packaging

To initiate a return, please contact our customer support team within [number] days of receiving your order.

Return Process:

  1. Contact Us: Reach out to our customer support team to inform us of your intent to return the item.
  2. Shipping: You will be responsible for the cost of return shipping. Please ensure the item is securely packaged.
  3. Refund: Once we receive the returned item and verify its condition, we will process your refund to the original payment method.

Please note:

  • Custom Orders: Custom orders are non-refundable.
  • Sale Items: Sale items are final sale and cannot be returned or exchanged.

If you have any questions or concerns regarding our return and cancellation policy, please don’t hesitate to contact our customer support team.